The gems we use at “Chanmel Gems Ceylon” are sourced from countries such as Sri Lanka, Madagascar, Brazil, Burma,Australia and Africa.

– Gem Dealers License issued by the National Gem and Jewelry Authority (Sri Lanka)
– Jewellery Manufacturing License issued by the National Gem and Jewelry Authority (Sri Lanka)
– Platinum Member of National Gems and Jewellery Authority
– Mining License issued by the National Gem and Jewelry Authority (Sri Lanka)
-Licensed gem exporter( Registered in Sri Lanka Export Development Board)

We are a registered company with the Gem and Jewelry Authority of Sri Lanka. We always display our full address and contact details. If you are still in doubt, we recommend to contact NGJA (www.srilankagemautho.com) of Sri Lanka and check for our legitimacy. Alternatively, you may contact us during the office hours of 10.00am – 8.00pm Sri Lanka Time (GMT/UTC +5:30 hrs), Monday-Friday and members of our staff will be happy to chat with you on any clarifications or you may mail us on info@chanmelgems.lk for any of your doubts sorted out.

Most kinds of gems are minerals. Minerals are composed by ions ordered to form crystal structures. An inclusion is any material that is trapped inside of another mineral while that mineral forms. For example, crystals, liquid or gas bubbles, or even fractures caused by radioactive material in the host material may comprise gemstone inclusions.

>p?Natural gemstones are typically far more valuable than synthetics, so being able to identify them correctly is very important. One of the best ways to determine if a gemstone is natural or synthetic is to note the type and variety of its inclusions.Inclusions in gems are important in different ways, corresponding to different approaches for their study. Such as ,inclusions as a flaw for gem’s clarity, inclusions as a source of information, inclusions as necessary or beneficial component for some gems.

Natural crystals are never perfect. They always have some “imperfections”: local crystal structure disordering, substitution of some ions by others, microscopic or macroscopic inclusions and mechanical defects.Too much of perfection is something that Mother Nature does not go by. What she creates is perfectly imperfect. Natural Gemstones are the absolute examples of imperfect beauties.

It is the standard measurement of weight used in the gem industry. 5 Carat is equal to 1gram.

Unfortunately you will find a lot of websites and shops that sell synthetic gemstones as natural gemstones and heated gemstones as unheated. So this report will helps you to find out the correct piece with all the details.We provides a free lab certification for most of our stones from third party external labs.However for the new products we uploaded recently or for some inexpensive products may not have lab reports but those pieces comes with a company guarantee certificate.

Since we buy direct from the mine, your end price is free from all the expenses such as commissions, added margins by the traders involved with the product as third or forth maybe as the fifth party. And also the Gem & Jewelry Authority of Sri Lanka and the Sri Lankan Customs intervenes in all the steps of the exporting process while confirming the prices as well as the quality of the gem stone with the view of avoiding deception.Regarding the product you buy, our gemstones are each handpicked and selected by our expert gemstone team At Chanmel Gems, we focus on supplying gemstones of superior cut, color and clarity also we always give the correct details about the stone/product to our precious customers before we sell the product.Most of our gemstones comes with a third party Lab Report.

We stock a huge volume of most items in our Head office . Contact us for wholesale pricing details with the quantity you need. We have direct manufacturing capabilities and can help you with any of your gemstone needs .For wholesale or custom orders the final price need to discuss and therefor please contact us for that and the price would be as discussed prior to placing the order.

It depends on the design and the material you choose. Certain designs are not possible, therefore please email us your design and gemstone details first and our customer service team will respond to you after reviewing internally, if the design can be made. We try our very best to accommodate your request.

Yes, Of course ! , please let us know the gemstone you are looking for if it is not listed on the site.

It depends on the design and the material you choose. Certain designs are not possible, therefore please email us your design and gemstone details first and our customer service team will respond to you after reviewing internally, if the design can be made. We try our very best to accommodate your request.

Yes, we do! We run specials and have exclusive offers for our members. Contact us with your email address or become a member ,we will add you to the list.

We take all the precautionary steps to ensure that your package reaches your doorstep safely as we only use trusted and reputed delivery partners for this process.

Please shop with confidence.For our products, satisfaction is guaranteed. If you are unhappy for any reason please contact us within 3 days from the date you received the goods and return the item within 10 days. We will issue a full refund minus shipping, handling fee and custom duties. All custom made orders are final and cannot return.We reserve the right to charge 10% restocking on any jewelry returns.For more details please click on our “Return & Exchange Policy.”

Regret to say that any custom jewelry cannot be returned or exchanged.

The 10-Days period starts from the day that you receive your product, as shown by our courier records.For more details please click on our “Return & Exchange Policy.”

Normally we do not keep any record of custom/ import duties or taxes applicable in your country, as they widely differ from country-to-country. Therefore, we advise you to contact your local customs office and to obtain accurate information.Please be noted that if there’s any, you have to pay it by your end.

We understand the importance of your personal information remaining secure. We take the necessary steps to secure your information and your personal details will not be shared out to any third party.We treat your Personal Information as fully confidential and to completely comply with all applicable Sri Lankan Data Protection and consumer legislation.